Site Manager / Operations team

Allihoop

Allihoop

People & HR, Operations
Stockholm, Sweden
Posted on Jan 21, 2025
Allihoop was started in 2020 as a Coliving company that helps people who are starting something new to feel right at home. We do this by creating living spaces that bring us together.
We believe that if we can make people that are changing life or city - or both! - to grow new roots fast, then our cities will become better places. We believe that each one of us has more to give to the world if they feel taken care of and supported by the people around them. Our operations team is an integral part of how we achieve this.
Allihoop is an Antler-backed startup that has enjoyed rapid growth across Stockholm. We are inclusive. We are a group of talented individuals at the crossroads of architecture, hospitality, and corporate development. We celebrate multiple approaches and points of view. We believe that when it comes to taking care of other humans, diversity drives innovation. So we’re building a culture where difference is valued. We take a holistic approach. We foster both a top-down and grassroots approach. This gives us the freedom to do what’s best for our team and customers.
What will you do?
You will be working closely with the management team and provide support as well as lead in a large variety of tasks & projects.
  • Proactive & reactive problem resolution - define, design, and implement business process-based solutions
  • Customer support - daily managing of new inquiries by chat, mail & phone
  • Create, test & evaluate new workflows optimizing operations & resident experience
  • Assist with the planning and execution of new properties in Sweden's largest cities
  • Manage members' data and bookings in management systems
  • Take ownership in the day-to-day facility management & support for our members
  • Coordinate the teams of cleaning and maintenance to enhance the members' experience
Who are you?
The candidate that we are looking for is ambitious and enjoys working in an entrepreneurial environment. We’re looking for someone who can contribute with ideas and make their mark on the company.
  • You see yourself as an entrepreneur and you are eager to take the next steps with your inner drive.
  • You have very good communication skills and are proficient in both written and spoken English. You will be in touch with our customers on a daily basis, so great interpersonal skills and service mindedness are a must.
  • You have a hands-on mentality and are willing to get your hands dirty, whilst never losing sights of the overall vision and strategy.
  • You thrive in a dynamic and fast-paced work environment and are able to work independently and take ownership of tasks.
  • You think creatively and identify new and innovative ways to solve problems.
  • You are eager to learn and grow, and have a desire to develop yourself both professionally and personally.
  • You firmly believe that housing can be disrupted and see yourself be a creator of future cities.
  • You are eligible to work in Sweden. Currently we do not offer any visa or relocation support.
Nice to have:
  • Past experience from roles within the greater field of operations.
  • Past experience in hospitality / service-related roles.
  • Past experience from customer-centric facility management
  • Related academic studies.
What’s the opportunity?
Entering a unique opportunity, with a base in Stockholm, you will be inside one of the worlds fastest growing startup ecosystems. You will be learning about the day to day activities and actions of a growth company in its early days.
  • Full-time work opportunity
  • No corporate BS!
  • Small team - you can make a big difference
  • Work with a young, ambitious & agile startup
  • Get immersed and learn from Stockholm's best startup ecosystem network
Just a heads up, this work is based on Allihoop's location, so please only apply if you can be based in Stockholm, as this is not a remote role.

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