E-commerce Business Manager

AWST

AWST

Sales & Business Development
Kuala Lumpur, Malaysia
Posted on Saturday, January 27, 2024

About the Role:

Get paid to be a solopreneur! AWST is embarking on an exciting new e-commerce venture, and we're seeking an E-commerce Business Manager to lead the charge. This unique role is ideal for fresh graduates with relevant e-commerce experience or professionals with 1-2 years in the field, who are looking to take on a challenging and rewarding entrepreneurial role. If you have a passion for digital commerce, a flair for creativity, and the drive to manage and grow a business, we want to hear from you.

Key Responsibilities:

  • E-commerce Strategy and Management: Oversee and develop a comprehensive e-commerce strategy, managing all aspects from product development to online sales.
  • Platform and Product Management: Handle our online storefront, ensuring an engaging customer experience. Oversee product listings, descriptions, and digital merchandising.
  • Marketing and Customer Outreach: Develop and execute digital marketing campaigns. Manage social media and email marketing to boost brand visibility and sales.
  • Customer Experience Management: Ensure exceptional customer service, address inquiries and feedback, and improve the customer journey based on insights.
  • Operational Efficiency: Coordinate with suppliers and partners for smooth operations and manage logistics and supply chain processes.
  • Data Analysis and Reporting: Utilise analytics to inform business decisions and regularly report on key performance metrics.

Qualifications:

  • Bachelor’s degree in Business, Marketing, or related field.
  • Fresh graduates with relevant e-commerce experience or professionals with 1-2 years of experience in the field.
  • Proficiency in managing e-commerce platforms and digital marketing tools.
  • Strong communication, leadership, and strategic planning skills.
  • Self-driven, creative problem-solver with the ability to work independently.
  • A proactive and entrepreneurial mindset.

What We Offer:

  • The chance to lead and expand a new business venture within an established company.
  • A competitive salary with potential for growth and performance-related bonuses.
  • Mentorship from experienced industry professionals and the opportunity to build and lead a team.
  • A dynamic and supportive work environment that values innovation and creativity.