Job Description

DePuy Synthes is recruiting for a Clinical Field Sales Training Manager Joints, located in Pune, India.

This role will be responsible for the DS clinical standards and strategy, creating and leading a Learning and Development framework for the DePuy Synthes Joints business.. The individual will work closely with DePuy Synthes (Joints) Regional Sales Managers and Marketing to ensure the education on-boarding, foundations training, learning pathways and ongoing education needs of the sales & clinical teams are established with a focus on clinical, product and selling skills. The CFST Manager will retain close links with regional and global DS Joints Education leads, participating in global strategic teams to input into the commercial education global capability build.

The CFST Manager is responsible for designing and delivering the strategic DS joints curriculum to support growth in new platforms and areas of procedural interest. Where possible, the CFST manager will partner with the Global Education Solutions teams to ensure that Global Foundations, Advanced & Mastery programs & curriculum are delivered in accordance with Global standards.

The CFST Manager will also be responsible for selecting the appropriate delivery mechanism of internal training programs and then delivering best-in-class product & procedure training in IN and lead the technical training for employees within the DS sales & clinical teams. Their expertise will allow them to design, deliver and evaluate virtual & instructor-led courses, evaluate & utilize distance learning tools and provide metrics to measure and improve participant experiences, training outcomes and overall training effectiveness.

There is also the ongoing broader Sales Function talent development as part of sales & clinical functional excellence/performance improvement initiatives to ensure Commercial Education’s talent pipeline.

Key Responsibilities

• Manage the sales learning framework & pathways for the DS Business, including the onboarding and establishment of new starters and NPIs
• Coordinate & deliver global standard product and procedure training (Foundations Training) to new Sales & Clinical field teams, Advanced & Mastery Programs to tenured teams all in line with the Blended Learning framework & global standards.
• Roll out of competency models and deployment of global frameworks (SUMMIT and Learning Portal)
• Represent IN on APAC and Global Commercial Education workstreams
• Develop metrics for success and collaborate with RSM’s to track and monitor field teams competencies

Scope of Role

• Customers/ Account contacts: DS IN
• Purpose of activities: To guide all Sales Learning and Development activities specific to DS
• Impact of activities and decision-making: This role has Impact on all new sales & clinical hires and ongoing development of existing team. This role has ownership of short to mid-term execution of training and development plans.
• Level of autonomy/ supervision received: High level of autonomy, this role exercises latitude and independence in relevant assignments & projects

Skills, Knowledge and Experience

Required

• Industry, Product and Procedural knowledge in orthoapedics (joints) essential
• English Proficiency Required
• experience with joint replacement orthopaedic procedures and technologies is essential for this role.

Preferred:

• Preferred minimum education: Bachelors Degree, cert IV in training and assessment
• Preferred area of study: Science, Business, Education
• Preferred related industry experience: Medical Devices: Sales, Education, Marketing preferred

Other:

• Travel on the job: yes
• Percentage travelled: 50% depending on location