About Cove: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to have a place they can call home with a more practical and seamless rental experience from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. All of our properties are already stylishly furnished and located in the most incredible locations in Singapore and Indonesia. One thing you won’t get from anywhere else is that our tenants get matched with great flatmates and also have access to our community events around the city. Check us out for more exciting information at https://cove.id/.

At Cove, we are a team player and support team members especially when faced with challenges by being able to be depended on. We communicate proactively, listen to, and highly value the inputs of others by giving constructive feedback in a positive as well as supportive manner. Everyone in the team is motivated to grow and are comfortable staying agile and adaptable, where challenges are seen as opportunities. Understanding that we are a work in progress and being comfortable with ambiguity is what we need, while also enjoying the process of figuring out the solution.

Job Title: Front Office

Job Type: Full Time

Reports To: HK Supervisor

Role: Welcoming guests warmly, assisting with the check-in and check-out process, and providing friendly and courteous service in meeting all guest needs.

Main Responsibilities:

• Ensuring timely and accurate service to guests
• Assisting with the check-in and check-out process
• Handling complaints and fulfilling guest requests
• Facilitating communication between guests and relevant departments within the company, and providing necessary information
• Ensuring tidiness and cleanliness of the front area and front desk

Experience and Qualifications Required:

• Previous experience working as a front office/receptionist
• Possess a valid Driver's License (SIM A)
• Proficient in English
• Pleasant appearance
• Good communication skills
• Problem-solving skills
• Friendly, Honest, and Detail-oriented