About Cove: Cove is the new way to rent your home! Aligned with our mission, we’re a co-living start-up making it easier and more affordable for young people to rent in flatshares in which they can call it home. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Indonesia. We make the whole rental process seamless from end to end. Two of the many perks you get at Cove is that our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. The most exciting part is our tenants get matched with great flatmates and also have access to our community events around the city. Check us out for more detailed information at https://cove.id/.

At Cove we go beyond to satisfy our customers where we also make efforts to have interactions with them in order to create millions of better homes. To achieve this, we are committed to always try to find new ways to improve our customer service as well as placing ourselves in their shoes to improve their experience with Cove. We encourage every individual to proactively suggest creative ways to find solutions when faced with problems and engage with other team members to influence each other to make things happen.

Job Title: Account Management Intern

Job Type: Full-time Internship

Start Date: Immediately

Reports To: Strategic Account Manager

Role Purpose:

Your main focus will be to help manage franchise properties to make sure everything is aligned with Cove standards. This role will need to maintain strong relationships with franchise properties landlords, ensure property performance in both commercial and operational side, become landlord's main point of contact and person in charge and coordinate with internal stakeholders to maintain landlord satisfaction and property performance.

Responsibilities:

• Maintain commercial & operational performance of franchise properties
• Perform routine operations assessment to ensure alignment with Cove's standard of operations
• Act as the liaison between Cove and property owners that partner with Cove
• Suggest recommendation to enhance revenue generation & cost-effectiveness for partners
• Assist with our partners’ operational issues when necessary

Requirements:

• Bachelor Degree in any major
• Max. 2 years in property background, preferably has experience working in the real estate, hospitality industry, and/or early-stage startup.
• Fresh graduates who are highly organized and have excellent communication skills are welcome to apply.

Core Skills/Competencies:

• Excellent communication and relationship-building skills
• Capacity to multitask seamlessly
• Confident taking initiative
• High drive for results
• Detail oriented
• High energy

What’s in it for You:

Join us and you’ll be surrounded by our three inspiring co-founders: Sophie, Luca, and Guillaume. You’ll also be working directly with them and get to experience first-hand what it takes to get a new high-growth business off the ground. Working for Cove gives you the opportunity to learn in an exciting young startup incubated through Antler. Co and take ownership from day one. The team is fast-paced but you can expect a highly-supportive environment where your voices will be heard and appreciated at all times. We are hard-working and expect results but definitely value employee engagement as well as committed to creating a human and empathetic environment. We actively encourage your development to help become a better you with plenty of fun thrown in.