About Cove: Cove is the new way to rent your home! Aligned with our mission, we’re a co-living start-up making it easier and more affordable for young people to rent in flatshares in which they can call it home. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Indonesia. We make the whole rental process seamless from end to end. Two of the many perks you get at Cove is that our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. The most exciting part is our tenants get matched with great flatmates and also have access to our community events around the city. Check us out for more detailed information at https://cove.id/.

At Cove we go beyond to satisfy our customers where we also make efforts to have interactions with them in order to create millions of better homes. To achieve this, we are committed to always try to find new ways to improve our customer service as well as placing ourselves in their shoes to improve their experience with Cove. We encourage every individual to proactively suggest creative ways to find solutions when faced with problems and engage with other team members to influence each other to make things happen.

Job Title: Property Operations Associate

Job Type: Full-time

Reports To: Property Manager

Role Purpose:

Your main focus will be to help manage the properties with housekeepers as well as vendors to make sure everything is in a good shape, and assist the Property Managers on administrative tasks.

Responsibilities:

• Assist the property manager in maintaining buildings effectively and continually improving tenant’s experience
• Illustrate Cove’s core values and strive to achieve our standard of operations
• Act as the liaison between Cove and facilities staff on the property
• Assist in preparing room inventory report
• Assist in routine property inspections
• Assist in organizing properties’ tickets
• Liaise with service contractors to schedule maintenance or repair of the buildings
• Assist in troubleshooting daily facilities maintenance issues
• Assist in routine procurement of properties’ needs

Requirements:

• Bachelor Degree in any major (civil engineering and architecture major are preferred)
• Max. 2 years in property management, preferably has experience working in the real estate, hospitality industry, and/or early-stage startup.
• Fresh graduates who are highly organized and have excellent communication skills are welcome to apply.

Core Skills/Competencies:

• Excellent communication and relationship-building skills
• Consumer empathy
• High drive for results
• Ability to be flexible deal with ambiguity
• Resourceful and have high initiative
• High energy

What’s in it for You:

Working for Cove gives you the opportunity to join an exciting young start-up incubated through Antler.co. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. We will always welcome your inputs and ideas and actively encourage your development. The team is fast-paced, hard-working, and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.