📍 Pay: $18-$24 per hour + commission structure

🕒 Work Schedule: 4x10 – Four days of work, 10 hours per day (3 days off every week!)

At Fair, we’re on a mission to revolutionize the auto warranty industry with a tech-first approach, transparent pricing, and unbeatable support. Founded by industry leaders with experience at Uber, Cruise, Instacart, and TikTok, Fair is already active in 46 states nationwide, helping drivers get the protection they deserve.

If you love cars, enjoy helping people, and thrive in a fast-moving startup environment, this is your chance to join an early-stage company making waves in the automotive space. We’re looking for a self-motivated Sales Specialist who understands vehicle service contracts and is looking to better their compensation by closing deals.

What You’ll Do:

• Support with Expertise: Help customers understand their warranty coverage, break down complex auto repair concepts, and answer questions about vehicle components (like engines, brakes, or transmissions).
• Engage Proactively: Follow up on quotes and inquiries, providing helpful information to guide customers through their purchasing journey.
• Educate and Simplify: Use your warranty knowledge to explain why Fair’s coverage is the clear choice, empowering customers to make confident decisions.
• Problem-Solve: Address customer concerns with creativity and care—Fair is built on doing the right thing for drivers.
• Collaborate: Share feedback with the team to improve processes, ensuring Fair continues to deliver exceptional support as we grow.

Who You Are:

• Experienced and Excited: We are looking for a Customer Service Specialist who has sold vehicle service contracts before.
• Passionate About Customer Service: You know how warranties work and can confidently talk about the purchasing and claims process.
• Sales-focused: You’re great at building trust with customers and making complex topics easy to understand.
• Proactive and Organized: You take initiative, stay on top of follow-ups, and keep conversations flowing smoothly.
• Fast Learner: You’re adaptable and eager to learn new tools like Intercom, CRMs, and other startup software.
• Team Player: You thrive in a fast-moving, collaborative environment where your contributions matter.

Bonus Points If:

• You have experience in the auto warranty industry, the auto insurance industry, car sales, repair shops, or other automotive-related roles.
• You can explain the difference between parts like a timing belt and a serpentine belt—or why a customer should care.

Benefits:

• Impact: Be part of an early-stage startup where your work directly contributes to our success and growth.
• Growth Opportunities: Learn from a team of startup veterans and automotive experts while building a foundation for your career.
• Flexibility: Work remotely with the freedom to shape your day.
• A Supportive Team: Join a group of passionate problem-solvers who care about cars, customers, and transforming the auto protection space.
• Health Care: A PPO health insurance plan
• Spiff Program: A competitive Spiff Program with monthly performance-based bonuses