Head of Operations
Glīd Technologies
This is a remote position.
About Glīd Technologies
Glīd Technologies is transforming first-mile logistics with autonomous road-to-rail vehicles, AI-powered logistics platforms, and human-centered workforce strategies. Our products — GliderM, EZRA-1SIX, and Rāden — are designed to move goods cleaner, faster, and smarter while creating economic opportunities in the communities we serve.
Founded by a U.S. Army and U.S. Air Force veteran with SpaceX experience, Glīd is led by a team with deep technical and operational expertise from industry leaders including Bombardier, Google, and other world-class organizations. We combine a mission-driven mindset with relentless innovation to deliver solutions that benefit both industry and people.
Role Overview
This is the operational command post for Glīd. You’ll design, implement, and lead systems that power deployments, service, safety, compliance, training, customer engagement, and performance tracking nationwide.
Key Responsibilities
Own nationwide deployment playbooks; deliver safe, rapid, repeatable launches.
Stand up service operations: PM schedules, repair cycles, spares, and uptime SLAs.
Build tools and reporting for fleet health, service tickets, and incident tracking.
Define SOPs; embed safety culture; ensure regulatory alignment (DOT/OSHA/rail partners).
Oversee customer onboarding, training curricula, certification, and success metrics.
Partner with EZRA-1SIX on workforce development and pipeline creation.
Hire, mentor, and manage operations/svc teams; vendor and partner management.
Set and track KPIs; drive continuous improvement and cost/quality/safety gains.
Budgeting and resource planning across deployments and service.
Requirements
Required Qualifications
8+ years operations leadership (mobility/logistics/manufacturing/tech deployment).
Built and scaled field/service operations and teams.
Compliance & safety fluency; KPI-driven decision making.
Strong cross-functional leadership and customer-facing skills.
High travel comfort for deployment oversight.
Preferred Qualifications
Experience with autonomous systems, heavy vehicles, or rail-adjacent operations.
Startup or high-growth experience.
Work Environment & Travel
HQ near Parsons, KS with frequent nationwide travel for launches and customer sites.
Benefits
Compensation & Benefits
Base salary: $115,000 – $135,000 (DOE)
Equity; health/dental/vision; PTO & holidays; performance bonus tied to ops metrics.
Equal Opportunity Statement
Glīd Technologies is an equal opportunity employer committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We’re committed to full inclusion of all qualified individuals. If you need a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to access benefits and privileges of employment, please contact careers@glidtech.us.