The People Operations Specialist is a new role for our team! We are looking for someone who can help maintain our people-first culture while ensuring operational excellence and HR compliance across our teams and locations. With a curious mindset and a passion for Human Resources, the People Ops Specialist will handle day-to-day operations and support our team by offering exceptional experiences throughout the employee journey.

You are a bar raiser, which means you come with

• 1-2 years of administrative experience, preferably in Human Resources Administration

• Excellent attention to detail, data orientation, and experience using an HRIS and other administrative tools (experience with Rippling is a plus!).

• Exceptional interpersonal and communication skills with the ability to influence team members and engage across all levels of the organization.

• A collaborative mindset and demonstrated ability to connect and work with team members across teams and geographies.

• Experience and interest in leveraging AI tools to work more efficiently, enhance ways of working, and deliver innovative HR solutions.

• A strong understanding of HR best practices and compliance requirements

• Excellent organizational skills with attention to detail

• Problem-solving mindset with the ability to prioritize and multitask effectively

You will make an impact by:

• Managing employee lifecycle processes and preparing associated documentation, including onboarding, internal transfers, role and salary changes, and offboarding

• Serving as the first point of contact for employee inquiries regarding benefits, policies, and HR procedures

• Maintaining accurate employee records and HRIS data

• Assisting with benefits administration, primarily for Canada and other locations as required

• Continuously improving our processes by leveraging feedback, industry best practices, and trends

• Presenting updates, insight, and ideas to your manager and/or leadership on process improvements and outcomes

• Using HR technologies and AI to streamline management and improve the Homie experience

• Ensuring consistent, accessible documentation for all policies and programs.

• Working closely with our Payroll, Accounting, and Finance teams to ensure best practices

• Contribute to and drive participation in employee engagement activities and initiatives

What We Offer

• Stock Options - Everyone is an Owner!

• Competitive group health benefits coverage for you and your eligible dependents

• Group Investments, TFSA as well as an RRSP plan which offers a 4% company match

• Employer supplemented Medical, Dental, and Vision Insurance Plans

• Flex Time Off, company-wide paid holidays, plus company-wide focus time

• Paid parental leave after 6 months of service

• Work from home days are on Monday, Thursday, & Friday

• Meals provided at our vibrant workspaces

• Team offsites and monthly opportunities to engage with fellow Homies

What to Expect During the Interview Process:

• Meet the Talent Acquisition team

• Meet the Hiring Manager

• Participate in a Technical Interview

• Meet the Leadership team

• Professional Reference Checks

• Background Check + Offer Stage

• Welcome to the team, Homie💜🎉

Diversity, Equity, and Inclusion at Homebase:

At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you’re close to what we’re looking for (even if you don’t meet 100% of the qualifications), we encourage you to apply!

**Interview Recording Notice

By participating in interviews with Homebase, you consent to the use of Metaview, a recording and transcription tool, during the interview process. Please be aware that all interviews may be recorded and transcribed for the purpose of evaluating candidates and ensuring the quality of our recruitment process. If you do not consent to being recorded, please inform the Talent Team at the beginning of the call, and appropriate arrangements will be made to accommodate your preference. Your privacy is important to us, and the recorded interviews will only be used for internal evaluation and assessment of candidates.

About Us

Our mission is to make small business teams unstoppable.

Homebase is the everything app for hourly teams, with employee scheduling, time clocks, payroll, team communication, HR, and more. More than 100,000 small (but mighty) businesses rely on Homebase to make work radically easy and give their teams superpowers. As the leader in small business team management, Homebase tracked 1+ billion hours for 2.5+ million workers last year.

We're based in San Francisco, Houston, Denver, and Toronto. We're backed by leading venture investors L Catterton Growth, Emerson Collective, Notable Capital, Bain Capital Ventures, Khosla Ventures, Baseline Ventures, Cowboy Ventures, Bedrock Capital, and PLUS Capital.

You'll be part of an unstoppable team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We’re revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve.

So what do you say, will you join us on our mission to empower small businesses?