• Review and revise existing SOP (as needed) and document new processes into an operating plan
• Consolidate operating plans into a central database via the CRF process

• Participate in initiatives geared at service improvement (e.g. SDD, Logiwa AI Job Optimization) by providing ground support, coordinating the testing, data gathering for feasibility, and process documentation.

• Perform operational audit e.g. post-Logiwa implementation, GEMBA walk, etc.
• Assist CS and CT in operational compliance to third-party or client-initiated audits e.g. ISO audit.
  
  

• As needed, support Operations in campaign planning by checking if documentation e.g. CT Link are updated

• Alongside the Implementation Team, train CT and Warehouses with new processes e.g. WMS optimization, new marketplace requirements for packing, etc.
• Maintain a central record or knowledgebase for warehouse issue troubleshooting
  
  

• Participate in operational projects aimed at improving efficiency and/or productivity.

• Annual Bonus
• 25 days leave.
• Health Insurance.
• Macbook.
• Annual L&D support.

Locad is the logistics engine for e-commerce brands to automatically store, pack, ship, and track orders across Asia-Pacific.

Our tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through our reliable network of warehouses and shipping partners across Singapore, the Philippines, Thailand, Hong Kong, and Australia, with more locations opening soon.

Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.

Locad. All Systems Go.