Customer Success Engineer

We're building the world's best AI full stack engineer and need a technical problem-solver to champion our customers' success. You'll build systems that analyze customer feedback, implement fixes, and turn support data into product improvements. If you can't code solutions while deeply understanding customer needs, this isn't for you.

Why Lovable?

• Change the world, literally: 2025 is the year AI works, and Lovable has the best AI full stack engineer product (According to industry veterans)
• Work, learn, have fun: We're building the strongest technical team in Europe. You will shape our culture and be inspired in a place of exceptional talent density
• Build a unique network: Lovable is a global top AI brand that the world is eager to work with. You will meet and work with some of the most important people in tech
• Get autonomy & ownership: With lots of things being built, this is a unique opportunity to get ownership and have a true impact on our product
• Compensation: Lovable pays top of market cash and equity, and is committed to compensate better than any other company in Sweden on a performance basis

What we're looking for

• You're a technical empath who can translate customer pain into actionable solutions
• You can build systems that surface insights from customer feedback and product usage data
• You're fluent in AI and understand the unique challenges of AI-powered products
• You're comfortable diving into unfamiliar code to fix customer-facing issues
• You thrive in ambiguity and can prioritize work that delivers maximum customer impact
• You're passionate about creating products people actually love to use

Your responsibilities

• Design and build systems that evaluate and handle customer support requests efficiently
• Create data pipelines that transform customer feedback into actionable insights for our dev team
• Analyze AI chat history and product usage patterns to proactively identify issues
• Implement fixes and improvements based on customer feedback and data analysis
• Bridge the gap between customer needs and technical solutions

How applying works

1. Fill in a short form then jump on an initial exploratory call.
2. We'll send you a quick take-home for (1) a written case study and (2) a loom video presentation
3. Join us for a round of interviews
4. If possible, join us for a week of (paid) trial work. We'll see how you tick and you get to meet the team & explore whether joining Lovable feels right for you

About your application

• Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join.
• We treat all candidates equally: If you are interested please apply through our application system.

Apply by clicking the button below.