Client Delivery, Associate



Jakarta, Indonesia
Posted on Monday, April 29, 2024

Company Overview:

MatchMade is a leading software company based in Jakarta, Indonesia, specializing in enterprise reconciliation automation. Our customizable tool streamlines various tasks including data aggregation, transformation, table consolidation, match finding, and data parsing. Trusted by diverse functions within organizations such as finance, IT, operations, and supply chain, MatchMade's software addresses critical needs like multi-payment channel reconciliation, automated transaction posting to ERP systems, multi-database reconciliation, and transaction splitting.

Role Description

This is a full-time on-site role for an Delivery & Implementation, Associate at MatchMade. As the Delivery & Implementation Associate, your main objective is to ensure successful implementation and adoption of our reconciliation automation software in clients organization. Your day-to-day task will include:

  • Align with sales team to understand the clients requirements
  • Draft and write the scope of delivery based on clients requirements
  • Liaise and setting up account for client onboarding
  • Lead the data handover process with clients
  • Liaise with data modeller for clients reconciliation rules and sequences
  • Onboard and train clients

Minimum Qualifications

  • 3 Years of experience in Software Implementation or Onboarding
  • Strong understanding in ERP, Data Warehouse, or Data Management
  • Ability in writing a concise and technical document
  • intermediary-level in SQL
  • Strong communication skills and adaptability in interacting with people at various levels.

Good to Have

  • Previous experience in system integrator / software house
  • Knowledge of financial reconciliation processes
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Familiarity with ERP systems (such as SAP, Odoo, Oracle, Xero)
  • Understanding of database management and data reconciliation
  • Ability to analyze client needs and provide tailored solutions