Company Description

Match Made is a software company based in Jakarta, Indonesia. Our software automates the reconciliation process for enterprises by aggregating and transforming data, consolidating tables, finding matches, and parsing data. Our customizable tool is adopted by various functions in organizations, such as finance, IT, operations, and supply chain. Our clients use our software for multiple use-cases, including multi-payment channel reconciliation, automated transaction posting to ERP systems, multi-database reconciliation, and transaction splitting. If your use-case is not listed, feel free to reach out to us for help.

Role Description

This is a full-time hybrid role for a Implementor. The Implementor will be responsible for overseeing the day-to-day tasks of delivering our software solutions to clients. This includes managing projects, ensuring customer satisfaction, and maintaining a high level of service delivery. Your day-to-day task will include:

• Align with sales team to understand the clients requirements
• Draft and write the scope of delivery based on clients requirements
• Liaise and setting up account for client onboarding
• Lead the data handover process with clients
• Liaise with data modeller for clients reconciliation rules and sequences
• Onboard and train clients

Minimum Qualifications

• 1- 3 Years of experience in client delivery
• Fresh Graduate are welcome to apply
• Strong understanding in ERP, Data Warehouse, or Data Management
• Ability in writing a concise and technical document
• intermediary-level in SQL
• Strong communication skills and adaptability in interacting with people at various levels.

Good to Have

• Previous experience in system integrator / software house
• Knowledge of financial reconciliation processes
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Familiarity with ERP systems (such as SAP, Odoo, Oracle, Xero)
• Understanding of database management and data reconciliation
• Ability to analyze client needs and provide tailored solutions