Merx is a conversational commerce platform founded in 2023 that leverages AI to enhance the online shopping experience. By enabling brands to engage customers through instant, personalized chats on popular messaging channels like WhatsApp, Merx aims to transform traditional e-commerce practices. The founders, Pietro and Mohamed, bring over 10,000 hours of experience in digital commerce, addressing challenges such as low email open rates and ineffective digital ads. Their solution not only boosts conversion rates by 2-3 times compared to traditional methods but also fosters customer loyalty, with customers returning twice as often and subscribing three times more frequently. Merx's data-driven insights empower brands to make informed decisions, positioning them strongly in the market.

London, UK

Mile End, London, UK

Kingston Vale, London SW15, UK

MERX

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