QA Customer Service

MyRobin.ID

MyRobin.ID

This job is no longer accepting applications

See open jobs at MyRobin.ID.
Customer Service, Quality Assurance
Yogyakarta City, Special Region of Yogyakarta, Indonesia
Posted on Saturday, December 23, 2023
Qualifications:

  • Previous work experience in QA customer service
  • Strong communication skills, both oral and written
  • Understanding of testing methodologies and QA processes
  • Ability to use testing software and related QA tools


Task and responsibility:

  • Conduct regular assessments and evaluations of service operations
  • Define quality standards and performance metrics for service delivery
  • Indentify areas of improvement and recommend corrective actions
  • Collaborate with teams to implement quality improvement initiatives
  • Monitor compliance with quality standards and regulations
  • Analyze service processes and identify opportunities for optimization
  • Collaborate with teams to implement process improvements
  • Ensure adherence to regulatory complianc and operational standards
  • Conduct audits to confirm compliance with established processes
  • Assist in the development of process documentation and guidelines

This job is no longer accepting applications

See open jobs at MyRobin.ID.