We are looking for a (Senior) Account Manager passionate about pets to join our fast-growing team!

The ideal candidate is an independent, highly sociable individual who nurtures relationships amongst our influencer community while managing the demands and expectations of campaigns and clients.

This candidate will work closely with the Co-founder, who is also the Head of Operations, on all campaign execution.

📝 Before you apply, please understand our selection process:

All candidates will start as freelancers — this will be a paid tenure. During this period, it will be a 2-way assessment.

• Do you like working with us?
• Do you enjoy the work?
• Do you see yourself in the company in the next couple of years?

Similarly, we will assess whether you are a fit for our team and culture. At the end of the period, we will either offer you a full-time role or thank you for your time and consideration.

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Responsibilities

(a) Social Media Management (2 - 3 client accounts)

• Manage and work closely with the strategist and designer to conceptualize and create content.
• Make sure all content is done in a timely and accurate manner, and schedule for posting via FB Business Suite.
• Client Account Leadership, including managing client relationships on a day-to-day basis.

*You will be working with senior clients. We are looking for individuals with a proven track record who can onboard within the first month.

(b) Influencer Marketing / Campaign Operations (SG - MY - USA)

• Client Account Leadership, including managing client relationships on a day-to-day basis.
• Comms strategy, consulting, innovative thinking, and flawless execution of campaigns.
• Understand and adopt new techniques and technologies relevant to clients’ campaign strategies.
• Provide and discuss industry information on social media, markets, and related dynamics.
• Manage day-to-day expectations of clients and deliverables under extremely tight timelines.
• Recruit and manage the firm's relationship with our community of influencers.

Qualifications

• 6- 8 years of experience in an agency, start-up, or working with influencers.
• Strong communication, multitasking, and PR skills.
• Have to be detail-oriented and organized.
• Fluent in English.
• Working hours 10am - 7pm MYT; however, there will be times when you are expected to shift your working hours to fit EST or PST. If this is a dealbreaker for you, please do not apply to the role.

The more checkboxes you tick off, the more likely you will succeed in this role:

• Pet Enthusiast: You are a pet owner who truly understands and empathizes with our brand and community.
• Customer-focused: You prioritize maximizing client benefits over merely checking off tasks.
• Innovative Thinker: You consistently think outside the box and propose creative solutions.
• Social Media Savvy: You stay curious and up-to-date on how leading brands leverage social media.
• Career-Driven: You are eager to scale your career over the next 2-3 years and are seeking a company that supports your growth trajectory.

This is a 100% remote role, but there will be on-site planning and meetings 2-3x a year.