About Qashier:
Qashier (qashier.com) is a leading fintech company that empowers SMEs with a technology platform combining a smart POS terminal and integrated payment acceptance. With a diverse app store of both in-house and third-party business applications, Qashier helps retail and F&B businesses increase revenue, streamline operations, and create loyal customers.

About the Role:

As a Senior Human Resource Admin at Qashier, you will play a pivotal role in steering the growth of the company. Join our dynamic team that is transforming the Retail & F&B industries using cloud technology, payments, and data. This role offers an incredible opportunity for growth and learning, where you will work directly with the management team to impact the success of hundreds of small businesses across the region.
Key Responsibilities:

Human Resource:

• To handle the full spectrum of HR & Administrative functions, which include recruitment & selection, compensation & benefit, payroll administration, employee relations, industrial relations, statutory compliance, disciplinary & grievance issues, redundancies, termination, handling labour cases and all HR related matters\

Recruitment / New Hire Process·

• Handle recruitment via job advertisement, various contacts, posting at free job sites, social media platforms and find best & cost-efficient options to source for talented staff·
• Screen and organize resume and job applications· Schedule & conduct interviews and assist in interview process·
• Ensure background / reference checks are completed· Responsible to establish, prepare, update, manage and maintain HR-related databases, records and reports.·

Conduct orientation / onboarding program for new employees

Payroll and Benefits Administration·

• Update and maintain employee benefits, employment status, and similar records.
• Monitor staffs month medical expenses.
• Compile and update employees headcounts, all HR related expenses, allowances and deductions.
• Timely preparation of monthly payroll (including overtime, replacement day, staff claims, timesheet etc)·
• Prepare submission of monthly PCB, EPF, SOCSO and annual Borang EA&E.
  

Record Maintenance / Labour Relations

• Maintenance of current HR files and databases.
• Review, update and maintain proper filing of HR Handbook, HR SOP, company doctors list, performance appraisal forms.
• Monitor employee attendances, manage and update employees leaves record and replacement off days.
• Check staff attendance, MC, EL and carry out necessary steps to reduce frequent absenteeism.
• Prepare and issuance of all HR related letters including, letter of offer, letter of confirmation, letter of increment, disciplinary letters, etc.
• Liaise with all relevant government parties and ensure compliance to all statutory requirements such as KWSP, SOCSO, labour department and etc.
• Assist in Industrial Relations matters such as investigations for domestic inquiry, grievance resolution, disciplinary process, etc.
• Application and renewal of foreigners visa work permit and licensing matters
  

Competency Management·

• Coordinate with department heads to source for relevant training programs for ongoing employees' upskilling effort.· Evaluate the effectiveness of the respective training programs by obtaining feedback from employees.· Facilitate annual employees performance appraisals, KPI setting and marking.

Employee Management

• To provide support, advice & consultation/counseling to the employee on HR matters (performance, attendance & disciplinary issues).
• Attends to employees grievances and complaints; provides guidance if necessary.
• Organize/ coordinate on corporate events (eg: companys dinner including interrelated companies, family day, team building activities, etc).
• Review and issuance of all departments staffs monthly duty rosters.
• Prepare MOD schedule for every month.· Conduct employee exit survey.
• Other duties as assigned by the Management.

Administration

• To conduct overall administrative activities including asset management, information technology management.·
• To provide general administrative support to the department, such as upkeep documentations, staff travel support services which include hotel booking, flight booking etc.·
• To coordinate meetings, calendar invites and to provide minute taking.·
• To plan and implement administrative procedures and effectively manage the day-to-day administrative functions.·
• To monitor the office environment to ensure good house and good condition of equipment and premises in accordance with an established set of guidelines/ standards and take corrective steps to ensure its enforcement.

Learning Opportunities:

• Your contributions will be integral to the success of our People's Operations.
• As a Senior HR Admin, you will have the chance to work on exciting projects related to HR processes and improvements, contributing to the growth and development of Qashier.

Qualifications:

• Pursuing or completing a bachelor's degree in Business Administration, Human Resources, or a related field.
• Minimum 5 years HR & Administration
• High attention to detail and accuracy in work.
• Proactive attitude with the ability to take initiative and prioritize tasks effectively.
• Proficiency in MS Office, particularly Outlook, Word, and Excel.
• Excellent verbal and written communication skills in English.
• Strong team player with the ability to collaborate effectively.
• Willingness to work in Midvalley.