Location: Surry Hills, Sydney

Type: Full-time permanent

Start date: October

Reports to: Head of Operations

At SiteHive, we’re a fast-growing startup focused on managing environmental impact by combining award-winning hardware with cloud software for real-time environmental monitoring and compliance. Our vision is to help urban environments develop with harmony between construction and communities.

As we enter our next phase of growth, we're looking for a process-driven and detail-oriented Operations Coordinator to support our day-to-day order fulfilment and operations.

This role is great for someone who:

• Wants to be hands-on and enjoys variety in their work
• Thrives in a fast-paced environment
• Wants to be a part of a dynamic, collaborative team
• Has a genuine interest in tech, the environment, and/or construction

What you'll do:

• Process sales orders and update internal systems accordingly
• Pack and ship customer orders, ensuring accuracy and timely dispatch
• Support billing and invoicing in coordination with the finance team
• Monitor inventory levels, flag shortages, and assist with stock management
• Coordinate product returns, repairs, and credits
• Assist with inventory management and system maintenance in our ERP system
• Work closely with customer success to keep our clients in the loop

What we're looking for:

• Experience in operations, logistics or fulfilment
• Excellent communication, problem-solving, and interpersonal skills
• Strong attention to detail and great organisational skills
• Comfortable using spreadsheets and digital tools (Google Sheets, Excel, etc.)
• Familiarity with ERP systems is a plus
• A team player and willing to pitch in wherever needed

Why you'll love SiteHive:

• We’re a truly mission-driven company that really cares about environmental impact
• We have a friendly, supportive and collaborative team where everyone’s voice is heard
• You’ll have the chance to get involved across multiple parts of the business as we scale
• We have a fast-paced environment with plenty of room to learn and grow

Our Values:

• Work as a hive 🐝
• Create a buzz 🎉
• Deliver the honey 🍯

This role requires regular manual handling and physical tasks, including lifting and moving stock (up to 15kg) and being on your feet for extended periods. We’re looking for someone who is comfortable with the physical aspects of the role and can safely perform these duties.