ABOUT US

Finan Pte Ltd is a fintech company on a mission to make it easier for businesses to run and grow. We build AI-powered solutions that connect growth, operations, finance, suppliers, and partners — helping businesses work smarter, grow faster, and enabling partners to serve them more efficiently.

Our two flagship products reflect this vision:

- SoBanHang is the #1 business app in Vietnam that helps shop owners manage sales, inventory, receivables, and digital financial tools — all from a mobile phone.

- FinanOne is the modern finance and banking platform that helps SMEs control spending, manage cash flow, and grow smarter.

To date, Finan has supported over 650,000 businesses and processed more than $3 billion in annual transactions, with an average app rating of 4.8★ from over 60,000 users.

We’re backed by top global investors and have received national recognition, including 1st Prize at Techfest Vietnam 2022 and #3 SEA innovative startup 2024. Our leadership team includes founders and executives from Lazada, OneMount Group, Datamart, Microsoft, and BIDV, bringing deep experience in fintech, e-commerce, and enterprise tech - now building toward a bold 2030 vision:

By 2030, Finan One will be the leading AI-powered business platform for 1 million businesses worldwide — helping them run better, grow faster, and work smarter with customers, teams, suppliers, and partners all in one place.

We’re building a company that matters — and we’re looking for bold talent, long-term partners, and visionary investors to join us on this journey.

ROLE OVERVIEW

The Partnership Development Manager – is responsible for developing, owning and scaling strategic partnership programs with banks, brands, fintechs, FMCG partners and ecosystem partners. This role is expected to lead partner engagement, build commercial proposals, co-own negotiation, convert partnership opportunities into measurable business outcomes and ensure partner/customer commitments are delivered on time and with quality.

Beyond coordination, the role owns partnership pipeline execution, program performance, commercial value generation and cross-functional alignment across Product, Marketing, Sales, Customer Success, Data, Finance and Legal.

KEY FOCUS AREAS

Partnership Development: Project Execution

Commercial Ownership: Stakeholder Management

Partner Operation: Performance Tracking

KEY RESPONSIBILITIES

1. Partnership Development & Commercial Ownership

• Develop and manage strategic partnerships with banks, brands, fintechs, FMCG companies, ecosystem partners and channel partners.
• Own and maintain a prioritized partnership pipeline, including partner segmentation, opportunity qualification, business value estimation and quarterly action plans.
• Identify new partnership models such as bank partnership channels, Brand Services, co-funded campaigns, white-label/app integration, ecosystem service distribution and merchant acquisition programs.
• Lead or co-lead partner proposals, commercial models, business cases, pricing assumptions and negotiation preparation.
• Support and drive MOU, NDA, contract and commercial approval processes in coordination with Legal, Finance and relevant business owners.

2. Partner Program Execution & Operations

• Translate partner/customer agreements into clear execution plans with owners, timelines, deliverables, tracking mechanisms and escalation paths.
• Own day-to-day partner operations after alignment or contract signing, including timeline, action tracker, pending list, meeting notes and follow-up items.
• Coordinate Product, Marketing, Sales, CS, Data, Finance and Legal to ensure partner programs are launched on time and executed with quality.
• Manage campaign launch readiness, including communication materials, partner sales kit, CS script, tracking flow, operating process and reporting template.
• Anticipate blockers and operational risks; escalate early with proposed solutions to protect project timelines and partner/customer commitments.

3. Performance Tracking, Reporting & Business Review

• Monitor partner program KPIs such as leads, merchant acquisition, account opening, activation, transaction, retention, revenue, CAC/CPA, ROI and adoption.
• Prepare weekly/monthly partner reports, business review materials, issue logs, post-launch learnings and improvement proposals.
• Analyze campaign and partner performance to recommend optimization actions, scale-up opportunities or program adjustments.
• Track partner revenue, co-funded campaign value and business value generated from partnership programs.

4. Stakeholder & Relationship Management

• Build and maintain strong B2B partner relationships at both working and management levels.
• Represent the Partnership team in partner meetings, internal alignment sessions, business reviews and cross-functional execution discussions.
• Ensure communication discipline, follow-up quality and accountability across internal teams and external partners.

JOB REQUIREMENTS

• Bachelor's degree in Business Administration, Marketing, Economics, Finance or related fields.
• 4-6 years of experience in Business Development, Partnership, Partner Operations, Account Management, Partner Success, Customer Success or Project/Program Management; experience owning partnership programs is preferred.
• Experience in B2B SaaS, fintech, banking, financial services, e-commerce, FMCG or fast-paced technology startups is strongly preferred.
• Strong commercial acumen; able to build partner proposals, business cases, revenue projections, cost models, ROI assumptions and partner business review materials.
• Strong project ownership, stakeholder management and cross-functional coordination skills; able to work effectively with both external partners and internal teams.
• Highly proactive, self-driven and accountable; able to follow through with partners and internal teams without repeated instructions.
• Strong attention to detail, follow-up discipline and ability to drive execution under tight timelines.
• Comfortable with business metrics such as lead conversion, activation rate, transaction rate, retention, CAC/CPA, revenue, ROI and partner performance.
• Good communication skills in Vietnamese and English, especially for partner meetings, business emails, proposals and reporting.
• Experience working with banks, payment partners, FMCG brands, merchant/SME/HKD segments or ecosystem partnerships is a strong advantage.

KEY SUCCESS METRICS

• Number of active partner programs launched, executed successfully and scaled.
• Partnership pipeline progress, qualified partner opportunities and signed/activated partner programs.
• On-time delivery of project milestones, operational deliverables and partner/customer commitments.
• Partner leads, merchants acquired, account openings, activations, transactions and customer adoption results.
• Partner revenue, co-funded campaign value or business value generated from partnership programs.
• Quality and timeliness of partner reports, business reviews, issue resolution and escalation handling.
• Improvement actions proposed and implemented based on post-launch learnings and performance reviews.

BENEFITS

• Lunch & laptop allowance.
• Full social insurance and benefits in accordance with Labor Law.
• Social insurance contribution based on 100% of salary.
• Bonuses on holidays and Tet.
• Free tea, coffee, and snacks daily.
• Team building programs, year-end party, annual events for International Women's Day (8/3), Vietnamese Women's Day (20/10), and Christmas.

Working hours:

• Monday - Friday: 8h30 - 18h00, lunch break: 12h00 - 13h30
• Saturday: 8h30 - 12h00

Working place: 173 Tran Nao, An Khanh Ward, Thu Duc City, Ho Chi Minh City