Senior Partnership Development Executive
Sales & Business Development · Full-time
Ho Chi Minh City, Vietnam
ABOUT US
Finan is building Southeast Asia's leading AI-powered business platform to help small and medium enterprises (SMEs) manage, operate, and grow with confidence. Our flagship products:
- SoBanHang – Vietnam's #1 sales and business management app for micro-merchants and household businesses.
- FinanOne – A modern financial and accounting management platform that helps SMEs automate banking and smart accounting.
ROLE OVERVIEW
The Senior Partnership Development Executive owns the end-to-end partnership lifecycle across three core responsibilities: partner hunting and acquisition, project management and program delivery, and account management and growth.
You will proactively identify, engage, and acquire high-potential partners across banking, fintech, FMCG, consumer brands, channel partners, and the broader business ecosystem. You will build and convert a qualified pipeline, develop commercial proposals and business cases, drive negotiations to closure, coordinate cross-functional teams to launch programs, and grow partner relationships for long-term commercial value.
Expected focus:
- 40% – Partner hunting & deal closure
- 30% – Project management & program delivery
- 30% – Account management & partnership growth
KEY RESPONSIBILITIES
1. Partner Hunting, Business Development & Deal Closure
- Conduct market mapping and identify high-potential partners across banking, fintech, FMCG, consumer brands, channel partners, and the broader ecosystem.
- Approach, engage, and qualify prospective partners through targeted outreach, referrals, industry networks, and business events.
- Build and manage a prioritized pipeline: partner segmentation, opportunity qualification, business value estimation, conversion targets, and quarterly action plans.
- Develop new partnership models: banking channels, Brand Services, co-funded campaigns, white-label solutions, app integrations, ecosystem service distribution, and merchant acquisition programs.
- Prepare partner proposals, commercial models, business cases, pricing assumptions, and negotiation strategies.
- Lead or co-lead negotiations, driving opportunities from first engagement to signed agreement.
- Coordinate MOU, NDA, contract, and commercial approval processes with Legal, Finance, and business owners.
2. Project Management & Program Delivery
- Turn signed agreements into clear project plans with scope, owners, timelines, deliverables, KPIs, dependencies, and escalation paths.
- Lead partner kick-offs and coordinate Product, Marketing, Sales, Customer Success, Data, Finance, and Legal through implementation.
- Manage launch readiness: communication materials, partner sales kits, CS scripts, tracking flows, operating processes, and reporting templates.
- Track progress, maintain action trackers, manage risks and blockers, and follow up on outstanding deliverables.
- Ensure programs launch on time, within scope, and to the expected quality.
- Support the transition of established programs into business-as-usual with clear ownership.
3. Account Management & Partnership Growth
- Own and strengthen partner relationships at both working and management levels.
- Build stakeholder maps and maintain a regular business review cadence with decision-makers and operational contacts.
- Monitor partner commitments, adoption, and performance; follow up proactively on agreed actions.
- Coordinate issue resolution and communicate risks, decisions, and progress across internal and external teams.
- Identify renewal, expansion, cross-selling, and scale-up opportunities.
4. Performance Tracking, Reporting & Business Review
- Monitor pipeline and program KPIs: qualified opportunities, proposal conversion, deals signed, acquisition, activation, transactions, retention, revenue, CAC/CPA, ROI, and adoption.
- Prepare weekly and monthly pipeline reports, partner performance updates, business reviews, issue logs, and post-launch learnings.
- Track revenue, co-funded campaign value, pipeline value, and overall commercial value generated.
- Recommend optimization, recovery, and scale-up actions based on data and partner feedback.
REQUIREMENTS
- Bachelor's degree in Business Administration, Marketing, Economics, Finance, or a related field.
- 4–6 years of experience in Business Development, Partnerships, B2B Sales, Account Management, or Project/Program Management, with hands-on ownership across more than one of these areas.
- Proven track record in prospecting, building proposals, negotiating commercial terms, and converting opportunities into signed agreements.
- Experience managing cross-functional projects from agreement to launch, including timelines, dependencies, risks, and stakeholder alignment.
- Experience managing partner accounts, performance reviews, renewals, expansion, or cross-selling.
- Strong commercial acumen: able to build business cases, pricing models, revenue projections, cost assumptions, ROI analyses, and partner review materials.
- Comfortable with metrics such as pipeline conversion, activation, transactions, retention, CAC/CPA, revenue, and ROI.
- Proactive, self-driven, and accountable; able to execute under tight timelines with strong attention to detail and follow-up discipline.
- Good communication in Vietnamese and English, especially for partner meetings, negotiations, business emails, proposals, and reporting.
Strong advantage:
- Experience in B2B SaaS, fintech, banking, financial services, e-commerce, FMCG, or fast-paced tech startups.
- Experience working with banks, payment partners, FMCG brands, merchant/SME/HKD segments, or ecosystem partnerships.
HOW SUCCESS IS MEASURED
- Qualified pipeline, conversion rate, and deal closure
- New partners acquired and programs launched
- On-time delivery of partnership programs and commitments
- Acquisition, activation, transaction, retention, and adoption targets achieved
- Revenue and business value from new and existing partnerships
- Partner retention, expansion, reporting quality, and issue resolution
WHAT WE OFFER
- Competitive income
- Lunch allowance and work laptop provided
- Social insurance and benefits in accordance with Labor Law
- Holiday and Tet bonuses
- Team building, year-end party, and annual celebrations for 8/3, 20/10, and Christmas
WORK LOCATION & HOURS
173 Tran Nao, An Khanh Ward, Ho Chi Minh City
Monday – Friday: 08:30 – 18:00 (lunch break 12:00 – 13:30)
Saturday: 08:30 – 12:00