Growth Catalyst Manager

ABOUT SURPLUSLOOP

SurplusLoop is an AI-powered B2B surplus platform purpose-built for the circular economy. Surplus can be ranging from overstocked inventory to idle machinery, unproductive furniture and fittings, or materials and equipment that are no longer needed by a business but still hold value.

Our proprietary 5-step ASSET framework automates everything from assembling the asset listing to asset valuation to buyer matching to transaction execution, and carbon impact reporting, all by our autonomous AI Agents. By bridging sellers and buyers through smart technology and sustainability-first thinking, SurplusLoop empowers businesses to optimize asset utilization, unlock hidden value, reduce cost, and drive circular economy outcomes, all effortlessly and at scale, from assistant to full autonomy by our AI Agents.

Guided by a bold vision, SurplusLoop aspires to become Asia’s most trusted Autonomous AI Agent in Surplus Management by 2030. This ambition is fueled by a clear and powerful mission of revolutionizing surplus management by transforming surplus into valuable assets, improving operational efficiency, and minimizing waste, paving the way for a smarter, more sustainable future.

SurplusLoop is a new startup born out of Antler’s Venture Capital Accelerator Program in April 2024. After securing pre-seed investment from Antler in June 2024, we were officially incorporated on 3 July 2024 and successfully commercialized in September 2024. With operations kicking off in January 2025, SurplusLoop is poised for rapid growth and creating impact in the surplus management space. Antler is one of the world’s most active global early-stage investors, backed by Khazanah and KWAP in Malaysia with 1,300+ portfolio companies, US$ 4.8 Billion in total portfolio value, over 10,000 founders, and a presence in 30+ global locations.

WHY THIS ROLE MATTERS

At SurplusLoop, we’re on a mission to transform how businesses manage surplus—using AI to unlock value, reduce waste, and fuel the circular economy. Fresh off our commercial launch and backed by Antler, Khazanah, and KWAP, we're entering a high-growth phase—and we’re looking for a Growth Catalyst to help us take flight. If you’re a self-starter, go-getter, and a dream seller who also believes in the dream, this is your moment. You’ll lead business development, drive strategic B2B relationships, and spark demand across both the supply (sellers) and demand (buyers) sides of our platform. You thrive in ambiguity, love change and know when to pivot, and you bring structure, order, and strategy into the chaos of early-stage momentum. This isn’t just a job—it’s a front-row seat to building something that matters. If you’re hungry to create impact, shape the future of reverse commerce, and grow fast with a purpose-led startup.

JOB DESCRIPTION

1. Business Development

• You are the hunter, strategist, and closer—fuelling our supply and demand flywheel.
• Identify and onboard large enterprises with idle, surplus, or obsolete assets
• Explore industry verticals such as Manufacturing, Logistics, ripe for circular transition
• Unlock strategic partnerships with recyclers, resellers, refurbishers, logistics partners
• Lead pitch meetings, tender submissions, partnership decks, and RFPs
• Build a solid pipeline of corporate & enterprise sellers using data and hustle
• Evangelize the value of AI + Circularity to transform asset disposal from cost to profit

2. Account Management

• You are the trusted advisor and long-game relationship builder.
• Manage post-sale accounts with corporate and enterprise sellers
• Drive seller adoption, optimize platform usage, and upsell new value-added features
• Ensure smooth asset listing-to-transaction flows and maximize sellers success metrics
• Collect feedback loops to help improve platform UI/UX and overall experience
• Be proactive in solving issues, removing friction, and unlocking new opportunities
• Serve as the voice of the sellers internally

3. Sales & Buyer Handling

• You are the deal-maker that closes the loop.
• Source, qualify, and close B2B buyers for a wide range of surplus asset categories
• Build buyer segmentation based on asset type, buying behaviour, and recovery rates
• Handle complex sales cycles—price negotiation, terms discussion, and closing
• Run end-to-end deal execution, often multiple concurrent transactions
• Collaborate with product team to optimize AI matching engine with real buyer insights
• Ensure buyers get real value and repeat—turn transactions into relationships

4. Marketing

• You are the engine of demand and awareness across both sides of the platform.
• Design and execute growth campaigns targeting corporate sellers and verified buyers
• Build compelling case studies, success stories, and use cases around surplus
• Manage content, email, performance, and growth channels tailored to B2B personas
• Track metrics like CAC, LTV, MQL-to-SQL conversion, and ROI across funnel
• Position SurplusLoop as the category leader in reverse commerce
• Experiment boldly—because in startups, speed beats perfection

5. Communication

• You are the voice and narrative architect of SurplusLoop.
• Craft powerful messaging across decks, emails, web, socials, and investor comms
• Translate complex AI-powered surplus matching or carbon impact into human terms
• Own internal & external communication frameworks—transparency, and authenticity
• Maintain a consistent and confident tone that aligns with brand values
• Be the glue across teams, making sure we talk like a startup but act like pros

6. Branding

• You are the guardian of our identity and perception.
• Build a brand that is bold, trustworthy, modern, and mission-led
• Shape how enterprises and buyers see SurplusLoop—AI + Circular = Smart + Sustainable
• Ensure every touchpoint like platform, pitch, post, product speaks one language
• Drive thought leadership through blogs, whitepapers, panels, and media
• Develop brand playbooks, tone guides, and core storytelling frameworks

7. Operations

• You are the orchestrator of seamless execution.
• Streamline asset intake, listing, pricing, and buyer transaction flows
• Collaborate cross-functionally with product, engineering, and corporate functions
• Own the KPIs across listing-to-sale cycle, transaction velocity, and recovery rates
• Ensure compliance, documentation, and traceability in asset movement
• Optimize internal SOPs using data, automation, and a “get-things-done” mindset

8. Customer Service

• You are the human touchpoint in an AI-powered experience.
• Support both buyers and sellers throughout the transaction lifecycle
• Solve queries fast and delight users even faster
• Develop help desk, chatbot, and support knowledge bases
• Turn complaints into insights and insights into improvements
• Be the human behind the AI—empathetic, responsive, and empowered

JOB REQUIREMENTS

We’re after hustlers with heart, brains, and unstoppable drive—people who don’t just work hard, but work smart, with purpose.

• 3+ years in fast-paced business development, sales, growth, or marketing roles
• Proven ability to manage B2B client relationships—both strategic and tactical
• A true self-starter who takes initiative and doesn’t wait to be told what to do
• A go-getter mindset—you chase results, not tasks, and you close what you start
• Passionate about reverse commerce, sustainability, and the circular economy
• Strong belief in big visions and the ability to sell the dream while building it
• High emotional intelligence + persuasive communicator in both verbal and written form
• Highly organized and structured, with the ability to bring clarity to chaos
• Agile and adaptive—you love change, embrace uncertainty, and know when to pivot
• Data-driven decision-maker, but not paralyzed by perfection—you move fast
• Experienced in managing end-to-end sales pipelines and CRM tools
• Familiarity with platform or marketplace models is a bonus
• Excellent multitasking and time management skills
• Fluency in English, Malay, and Chinese is a must
• Deep curiosity and passion for technology, AI, and innovation in surplus management

WHAT’S IN IT FOR YOU

At SurplusLoop, you’re not just joining a startup—you’re joining a movement. We’re building something bold from the ground up, and every voice matters. You’ll work directly with founders in a flat, fast-paced, no-BS environment, where impact is immediate, and growth is exponential. Expect high ownership, real responsibility, and the chance to help shape the future of AI-powered circular commerce in Asia.

You’ll gain exposure to venture-building, tech innovation, and sustainability at scale—while being backed by Antler, Khazanah, and KWAP. We offer equity potential, flexible hybrid work culture, and most importantly: a mission that matters. If you want your work to create real-world impact, you belong here.

HOW TO APPLY

Ready to loop in and redefine surplus? If you're hungry to hustle, excited by big visions, and believe in building a smarter, more sustainable world—we want to hear from you. Let’s turn surplus into opportunity—together.

Send us your CV and a short note about why you're a great fit to .
Learn more at www.surplusloop.com.