🙋‍♀️ what’s the job?

Tocco was born in 2022 to reimagine how we produce, not just how we consume. We’re building a B2B platform to make sustainable sourcing radically accessible — combining the most extensive alt-materials database with the tools and editorial context that make it actually usable.

We’re looking for a Business Operations Builder — a sharp, structured generalist who thrives in early-stage chaos. You’ll help us turn ambiguity into action, systems, and structure — from supplier onboarding to internal automation.

This is a role for someone who’s operated in both the physical and digital worlds: you’ve been around logistics, warehouses, or inventory workflows enough to speak the language, and you’re equally comfortable cleaning up Notion boards or automating repetitive tasks.

Think: detail-obsessed operator with calm energy and a low tolerance for inefficiency.💥

what you’ll do

• you’ll help Tocco run — smoothly, cleanly, and with structure that scales.
• Provide direct operational support to the CEO and COO — helping unblock execution in cross-functional and external projects.
• Work directly with our suppliers to understand and document logistics, warehousing, and inventory workflows
• Support supplier onboarding with clear, reliable operational processes
• Own and optimise CRM hygiene and process flows across the team
• Build and maintain internal systems for tracking, communication, and coordination
• Automate repetitive workflows (with tools like Zapier or Airtable) and improve internal ops hygiene
• Be the calm, reliable backbone that keeps people and systems aligned 🙂

🌍 tools + skills you’ll use often

What you’ll use regularly — and what we hope you’re great at.

• Supplier-facing ops: Understanding logistics, warehousing, and supply chain language
• Internal tools: Notion, Airtable, Google Sheets
• Automation: Zapier, Make, basic scripting
• CRM: Setting up and maintaining pipeline hygiene and comms (e.g. HubSpot, Pipedrive, or similar)
• Comms & coordination: Slack, async updates, calendar tracking
• Ops mindset: High attention to detail, strong memory for process, and fast context switching

⚠️ You must have:

• Prior experience working with logistics, warehousing, or inventory teams — enough to speak fluently with suppliers
• Experience building and improving internal ops systems (docs, dashboards, workflows)
• Strong operational rigour — structured, thorough, and reliable
• Comfort with low-code automation and spreadsheet logic
• Clear communicator — async, written, and real-time

⭐️ Bonus points for:

• Exposure to procurement, supplier onboarding, or compliance processes
• Previous experience in a startup or fast-moving ops team
• Familiarity with sustainable supply chains or materials
• Owning detail-first, no-fuss, low-drama operator energy

⭐️ what we offer

• A seat as one of our first 10 hires — with creative ownership and trust
• A chance to set the tone — and make it iconic
• Remote-first flexibility (work from wherever makes you feel sharp)
• Equity and the freedom to push editorial boundaries
• Collaboration with a product-led, design-conscious team
• Actual impact on culture, not just clicks

🎯 if this sounds like you…

• ✅ Operationally Sharp — You love structure, clarity, and getting things over the line
• ✅ Detail-Oriented — You catch the edge cases others miss
• ✅ Process-Minded — You spot friction and can’t help but fix it
• ✅ Calm Under Pressure — When things break, you move into problem-solving mode
• ✅ Curious & Clear Communicator — Especially with external partners
• ✅ Execution-Focused — You thrive when you’re trusted to just get it done

🚫 not the job for you if...

• ❌ You need someone to tell you what to do every day
• ❌ You shy away from supplier conversations or operational ambiguity
• ❌ You’re not excited by spreadsheets, systems, or cleaning up workflows
• ❌ You think “ops” = admin — this is strategic, messy, and foundational

🏸 the ball is in your court now!

Send your portfolio (and a hello) at the form. We’ll get back to you as soon as possible. We move fast. 🏎️