Founder Associate - Business, Content & Ops (PAUSED)

tocco
tocco

Operations

Posted on Sep 14, 2026

🙋‍♀️ what’s the job?

Tocco is building the operating system for future materials — a platform where designers, buyers, and makers discover and use radically better materials.

We’ve launched. The users are real. The product is live. The mission is clear.

Now we’re looking for a Founder Associate, based in Vietnam (or APAC) who thrives in ambiguity, acts fast, and turns loose ideas into systems, content, and real product delivery — a sharp, structured generalist who thrives in early-stage chaos. You’ll help us turn ambiguity into action, systems, and structure — from supplier onboarding to internal automation.

This is a multi-stack role — not just helping, but owning. For someone who’s operated in both the physical and digital worlds: you’ve been around (actual or metaphorical) logistics, warehouses, or inventory workflows enough to speak the language, and you’re equally comfortable cleaning up Notion boards or automating repetitive tasks

Think: detail-obsessed operator with calm energy and a low tolerance for inefficiency.

💥 what you’ll do

You’ll help run the internal nervous system of Tocco. From shipping Unbox to managing supplier data to pushing reports live, you’ll make things flow smoothly and visibly.

🔧 Structure our internal operations

→ Maintain timelines, tags, and deliverables in Notion

→ Build clear workflows for Unbox, reports, platform updates

📚 Support content execution and materials curation

→ Help gather, tag, and format supplier data

→ Assist in preparing reports, interviews, and product pages

🧠 Contribute to product and platform upkeep

→ Assist with testing, copy updates, supplier feedback tracking

→ Help QA features before release and log user issues

🧵 Keep our systems sane and scalable

→ Update SOPs, fix async workflows, clean up dashboards

📦 (Optional) Coordinate physical operations

→ Track Unbox logistics, shipments, physical library tasks

→ Manage supplier communications in Asia time zones

🪄 Act as an executional multiplier

→ Do what’s needed to move the team faster and clearer — without needing to be asked twice

📍 Preferred Location

This role is ideal for someone based in Vietnam (Hanoi, HCMC, Da Nang, etc.), or with strong familiarity with the region.

Timezone alignment, cultural context, and potential for IRL meetups are key advantages.

That said, we’re open to nearby locations (e.g. Philippines, Thailand, Malaysia) if you’re a strong fit and able to work fluidly with the core team

🧰 tools + skills you’ll use often

What you’ll use regularly — and what we hope you’re great at.
⭐️ Bonus points for:
  • Exposure to procurement, supplier onboarding, or compliance processes
  • Previous experience in a startup or fast-moving ops team
  • Familiarity with sustainable supply chains or materials
  • Owning detail-first, no-fuss, low-drama operator energy
  • ✅ You don’t need to know all of these — you just need the mindset to figure it out fast.

    🎯 if this sounds like you…

  • ✅ You’ve helped run projects, launches, or internal tools before
  • ✅ You enjoy organising messy data, systems, or workflows
  • ✅ You’ve used Notion like a pro (or are dying to master it)
  • ✅ You like writing clean checklists and cleaner status updates
  • ✅ You’re curious about materials, sustainability, or design
  • ✅ You’re based in Vietnam or SEA timezone, and fluent in English
  • ✅ You move quickly, trust yourself, and keep others unblocked
  • ⭐ Bonus Points For…

  • 📦 You’ve worked in logistics, operations, or physical product coordination
  • 🧪 You’ve done user testing, interviews, or QA before
  • 🎯 You’ve helped launch reports, products, or web pages
  • 🧘 You carry calm, structured, low-drama energy
  • 🧩 You’ve supported designers or engineers in early-stage teams
  • 🧠 You’ve automated things before (Zapier, spreadsheet logic, AI prompts)
  • 🚫 not the job for you if...

  • ❌ You want a fixed job description
  • ❌ You need layers of approval to move
  • ❌ You don’t enjoy writing, building systems, or context-switching
  • ❌ You prefer a clean roadmap over figuring things out
  • ❌ You shy away from supplier conversations or operational ambiguity
  • ❌ You think “ops” = admin — this is strategic, messy, and foundational
  • 🌱 what we offer

  • 🪑 One of our first 10 hires — shaping core product and team culture
  • 🌍 Remote-first (Vietnam time), async-friendly
  • 🧳 Optional IRL sprints every few months (Hanoi, HCMC, Da Nang, etc.)
  • 🧠 Huge ownership + daily collaboration with founders
  • 🌱 Work that connects to the climate, design, and future materials movement
  • 💸 Starting compensation: based on experience + Equity (based on performance)
  • 🏸 the ball is in your court now!

    Send your portfolio (and a hello) at the form below. We’ll get back to you as soon as possible. We move fast. 🏎️

    👀 not exactly this role?

    These are the roles we know we need — but let’s be real, there’s always more going on than what fits in a bullet list. If you’re curious, sharp, and think you could bring something we’re missing, reach out anyway: redpill@tocco.earth

    Updated ‣