Platform & Operations Associate

tocco
tocco

Operations

Posted on Sep 14, 2026

🙋‍♀️ what’s the job?

Tocco is building the infrastructure for the next generation of materials — a platform where breakthrough alternatives meet real adoption, and where circularity, climate logic, and industrial innovation finally align.

We’re looking for a fast, smart, and methodical Platform & Partnerships Associate to help us scale our supplier ecosystem — through precise targeting, thoughtful outreach, and a healthy obsession with quality.

This isn’t a sales role. It’s operational curation at scale. You’ll help us find and onboard the world’s most promising material innovators — from algae-based packaging companies in Taiwan, to AI-enhanced coating producers in Germany, to biomaterial labs in Indonesia. You'll be at the frontlines of a new global map — one supplier at a time.

You’ll operate at the intersection of research, outreach, curation, and light project management, helping us:

  • Find suppliers aligned with our curation standards
  • Introduce them to the platform in a way that’s human and clear
  • Make sure the data, visuals, and technical info they provide meets quality standards
  • Iterate our internal sourcing engine and support team workflows
  • This role is for someone who thrives on discovery, loves systems, and doesn’t mind going the extra 5% to make sure what they deliver actually works.

    🌱 Why This Matters

    Suppliers are the lifeblood of Tocco.

    The quality, clarity, and relevance of our supplier ecosystem shapes the entire experience — for buyers, investors, researchers, and product teams.

    This role is a tactical position with strategic impact. It’s one of those rare roles where speed meets quality, and where the right person can punch well above their title.

    🌍 What You’ll Do

    📍 Supplier Discovery & Outreach

  • Research and identify potential suppliers aligned with Tocco’s sourcing criteria: innovative materials, low-carbon footprint, strong storytelling, and good design sense
  • Craft highly tailored outreach messages via email, LinkedIn, or web forms — no spam, no spray-and-pray
  • Manage outreach pipelines through Airtable, Notion, or CRM tools
  • Track responses and drive clear follow-ups — you own the loop
  • 🧱 Onboarding & Curation Support

  • Guide selected suppliers through the onboarding process
  • Collect key information: material descriptions, technical specs, photos, sustainability certifications, applications
  • Check for quality, clarity, and consistency before anything goes live
  • Escalate edge cases or high-value suppliers for founder/team review
  • 🧠 Internal Ops & Workflow Refinement

  • Suggest and help implement better outreach flows or copy templates
  • Assist in refining our internal databases and CRM tagging structure
  • Contribute to building semi-automated workflows, with potential handoffs to AI agents in the future
  • 🧰 tools you’ll use often

    What you’ll use regularly — and what we hope you’re great at.

    ✅ must-have skills

    🔍 We don’t care where you studied. But we care a lot about how you work.
  • ✅ Fast + Precise — You move quickly but don’t cut corners
  • ✅ Organised — You can manage pipelines without chaos
  • ✅ Written-Strong — You write clearly, cleanly, and without typos
  • ✅ People-Savvy — You know how to build trust over a short email
  • ✅ Intellectually Curious — You love learning how materials are made
  • ✅ Self-Directed — You can execute without daily micromanagement
  • ✅ Sharp Eye — You can spot sloppy design or bad data and raise it
  • ⭐️ Bonus points for:
  • 🎓 Background in design, materials, architecture, climate, or life sciences
  • 🧶 Familiarity with biomaterials, circular economy, or product sourcing
  • 🇻🇳 Based in Vietnam (or open to being based here)
  • 🎤 Comfort with supplier video calls or follow-up voice notes
  • 📊 Interest in eventually growing into curation, platform management, or supplier success
  • 🔄 Potential Future Scope

    We hire people who can grow — and we design roles that evolve.

    This role could grow into:

  • Curation Analyst — Helping build editorial-style profiles and material collections
  • Supplier Success Manager — Maintaining long-term relationships and updates
  • AI Outreach Ops — Supervising automated outreach and tagging quality
  • Customer Support — Helping buyers interact with suppliers or materials
  • ⭐️ what we offer

  • 🪑 Top 10 team role, working directly with CEO and COO
  • 🌍 Real exposure to ecosystems in Vietnam, France, Singapore, and beyond
  • ✍️ Autonomy and ownership — this is not a checklist job
  • 🧘 Async-friendly, low-politics, high-performance team
  • 📈 Strategic growth path into Capital, BizDev, or Market Development roles
  • 💸 Package starting range depending on experience
  • → Can grow rapidly based on performance and ownership

    🎯 if this sounds like you…

  • ✅ You love research and finding hidden gems
  • ✅ You’re excited about good design and good systems
  • ✅ You’re the kind of person who colour-codes a Google Sheet and gets excited about clean documentation
  • ✅ You don’t flake — if you say you’ll send a follow-up, you do
  • ✅ You get a weird satisfaction from seeing a well-run workflow at 100%
  • 🚫 not the job for you if...

  • ❌ You need step-by-step tasks spoon-fed every day
  • ❌ You dislike writing outreach emails or managing follow-ups
  • ❌ You’re afraid of jumping between tools or updating workflows
  • ❌ You want a perfectly stable job description with no changes over time
  • ❌ You don’t believe in high standards or feedback-driven work
  • 🏸 the ball is in your court now!

    Send your portfolio (and a hello) at the form below. We’ll get back to you as soon as possible. We move fast. 🏎️

    👀 not exactly this role?

    These are the roles we know we need — but let’s be real, there’s always more going on than what fits in a bullet list. If you’re curious, sharp, and think you could bring something we’re missing, reach out anyway: redpill@tocco.earth

    Updated ‣