Insurance… slow, outdated, and a frustrating experience for businesses and enterprises. But it doesn’t have to be. For businesses and fast-moving startups / scale ups, the customer experience has fallen far behind, leaving them underserved and at risk. At upcover, we’re flipping the script by providing innovative, tech-driven insurance solutions that businesses love—tailored, fast, and built for the pace of today’s world.

About upcover

upcover is Australia's fastest growing business insurance platform for SMBs, startups and scale ups - trusted by 50,000+ small businesses across ANZ. We are game changing the decades old business insurance industry by creating digitally native insurance products in partnership with the world's largest insurers and underwriters. upcover's platform bridges the gap between cutting-edge technology and the complexities of insurance, ensuring our customers get the protection they need, simply and effectively.

Why join us?

The world of commercial insurance and underwriting is complex and analog. And its gigantic. Nearly $25B in business insurance is transacted across ANZ every year, and only 5% of this is online. upcover is at the forefront of digitising the industry and we are aided in our effort by the world's top insurers, underwriters and VCs.

As part of this role, you'll be working on digitising and re-inventing commercial motor & fleet insurance across ANZ.

More specifically, as an underwriter, you'll lead the insurance underwriting strategy and evolution of our Commercial Fleet portfolio. Your role will focus on ensuring underwriting profitability and driving growth by crafting and executing our insurance product strategy and associated systems. This position requires independent management of interactions across various internal departments—including claims, finance, pricing, operations, and legal—as well as external stakeholders. Additionally, you'll contribute your expertise to our single vehicle offerings, providing support for Fleet, Courier, and Commercial Vehicle products in areas such as technical underwriting, product development, coverage specifics, and policy wording.

Our hiring process is much more about aptitude and passion than ticking boxes. So don't worry if you've not used a particular tool or checked off all the listed skills and experience below.

More details about the role

• Product Development: Develop innovative product features and support Fleet, Courier and Commercial Vehicle on technical underwriting matters, including product design, coverage, and wordings
• Product Underwriting: Develop and maintain underwriting guidelines, pricing models, and risk assessment criteria, analysing market trends and competitor offerings
• Underwriting Strategy: Manage and develop the underwriting strategy for our Commercial Fleet portfolio
• Sales enablement: Provide expertise and support to the sales and customer service teams as needed
• Compliance: Ensure compliance with relevant insurance regulations and internal policies
• Cross-functional Collaboration: Partner with product, design and engineering teams, enabling continuous improvement of our digital underwriting processes and tools

We'd love for you to have

• Deep understand of the insurance regulatory landscape
• 5 years of product management and underwriting experience in the Commercial Fleet insurance sector
• Exceptional written and verbal communication skills
• In-depth knowledge of all tools and models used in the underwriting process, having previously helped actuarial to develop rating plans and pricing tools
• Excellent attention to detail, strong command of Excel and excellent analytical abilities including mathematics and statistical concepts

And it'll be great if you have

• An ability to ‘think outside the box'
• Exposure to and passion for early-stage startups, and being able to cope with a fair amount of uncertainty

What our interview process looks like

• 45-minute virtual first chat with one of our co-founders
• 45-60 minute in person whiteboard session with the team
• Case study
• Meet the team! 30-45min 1:1 Zoom meetings with 3-4 team members you’d work closely with in the role

About upcover's team and remote first setup

upcover is HQed in Sydney, Australia 🇦🇺 but has a team thats distributed across Australia 🇦🇺, India 🇮🇳, Spain 🇪🇸, Pakistan 🇵🇰, Italy 🇮🇹, Nigeria 🇳🇬, Iran 🇮🇷 , Bangladesh 🇧🇩, Kazakstan 🇰🇿 and Sri Lanka 🇱🇰! And while fully remote, we are proud that everyone in our team operates with a very high level of autonomy and responsibility.

We index high on diversity and strongly believe that the best outcomes are the result of a culture that preserves individuality and independence while ensuring accountability. If you thrive in a self-directed, inclusive, and entrepreneurial setting, you’ll find our team to be the perfect place to grow and contribute. We have a very healthy pipeline of opportunities, and we’re moving into new territories by launching our own niche insurance brands with key insurance partners.

upcover is committed to employment equity and welcomes applications regardless of race, ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life.

Join us in redefining insurance!