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Key Account Manager

BASE

BASE

Sales & Business Development
Posted on Nov 22, 2024

Key Account Manager

Department
Commercial
Employment Type
Permanent

Role Overview

Base is a digital-first beauty company on a mission to inspire everyone to be comfortable with their own skin. We create digital experiences inspired by our community that foster connection, inspire a sense of belonging, and invite people to participate in Base. We are inclusive, customer-devoted and results-driven!

In order to drive the next level of growth for our brand and business, we are looking for a business leader to build, lead and scale one of company’s sales channel on the overall commercial strategy, including setting up promotion and campaign, build superior relationship, ensure in-store executions are excellent. This role will report to the VP of Commercial.

Responsibilities

  • Build collaborative business relationships with external partners to enable joint value creation
  • Design end-to-end campaign and promotional plan, and continuously seek improvement to achieve goals and maximum ROI
  • Acquire in-depth knowledge of shoppers, categories, competition and market
  • Develop business plan that includes volume forecast, target, demand creation and collaborate with Operations team to ensure supply readiness.
  • Manage volume forecast and ensure superior execution in content, assortment, ratings and review, and search optimization in each of our e-retailer
  • Collaborate with Performance Marketing and Brand to drive traffic and conversion, and campaign planning
  • Sell business plan with conceptual selling and negotiation skill, managing conflicts, handling disagreement/objection, understanding retailers’ needs, industry dynamics and best practice proactively
  • Develop capabilities that identify & quantify key business drivers and maximize sales & return on media and trade investments in overall e-commerce ecosystem
  • Manage day-to-day operations including: inventory management, sales report, promotion set up, invoice and payment, and trade fund claim.

Requirements

  • Bachelor's degree in any field with an excellent academic background
  • Strong interest in the beauty and consumer goods industry
  • Minimum 3-5 years of work experience, with 1+ years specifically focused on the account management, particularly in FMCG industry or e-commerce
  • Experience working in an e-commerce environment is a strong plus
  • Strong analytic, high agility, and able to work under high pressure in a fast pace landscape
  • Excellent communication skills together with the ability to influence others
  • Master the ability to create value, find insights, plan and execute

Note: This position is for Indonesian. Only shortlisted candidates will be contacted.