About Merx

Merx helps brands leverage AI to expand their marketing, sales, and loyalty on Conversational Channels. Our AI-first platform enables brands to create experiences directly within conversational channels, automatically generating and optimizing marketing campaigns, loyalty programs, and personalized customer journeys.

Role Overview

We're seeking a Senior Software Engineer to help shape the future of conversational commerce. You'll be instrumental in building and scaling our AI-powered platform that transforms how brands engage with customers on conversational channels.

Key Responsibilities

• Architect and design scalable backend systems, making strategic decisions about technologies and frameworks that will support our AI-driven conversational platform
• Lead the development of core platform features while maintaining high standards for code quality and testing coverage
• Drive system optimization initiatives, identifying and resolving bottlenecks to maintain peak performance
• Lead technical incident response and root cause analysis, implementing robust solutions to prevent future issues
• Collaborate with the founding team to align technical decisions with business objectives
  
  

Required Qualifications

• Strong experience with Django/Python in production environments
• Proven track record of building and scaling software
• Deep understanding of software architecture patterns and best practices
• Experience implementing and maintaining CI/CD pipelines
• Strong background in writing testable, maintainable code
• Experience with performance monitoring and optimization
• Excellent problem-solving and debugging skills
• Strong communication skills and ability to explain complex technical concepts clearly
  
  

Preferred Qualifications

• Experience with AI/ML integration in production systems
• Knowledge of WhatsApp Business API or similar messaging platforms
• Background in DevOps practices and infrastructure management
• Experience with real-time communication systems
• Understanding of security best practices in messaging applications
• Track record of architectural improvements in high-growth environments
• Experience working in fast-paced startup environments